Collector Portal FAQ
Quick answers about accounts, items and privacy.
Is there a cost?
No. Creating an account and cataloging items costs nothing.
Who can see my items?
Only you and the Choice team. Your purchase price is private to you; staff can't see it.
What can I add?
Coins, trading cards, comics, autographs and souvenirs, graded or raw.
Do I have to fill in every field?
No. Only the type and a short description are required.
How many photos?
Photo uploads aren't available yet. When they're on: up to 8 per item, JPEG/PNG/WebP, under 8 MB each.
My grader isn't listed.
The list now includes PCGS, NGC, CACG, ANACS, CBCS, CGC, PSA, PSA/DNA, BGS, Beckett, SGC, JSA and CAC. Still not there? Choose Raw / ungraded and type the company in Label.
Where's the cert number?
On the slab label, usually near the barcode. Copy it exactly, dashes included.
Will you tell me what my item is worth?
The portal doesn't give valuations, and we don't promise values. If you want to talk about selling, consigning or grading, request a consultation.
Does "Verified" mean authenticated or appraised?
No. It means we checked your details and the grader's public cert record. It is not an appraisal or a guarantee.
My item says Needs info.
Read the message on the item, edit it, and it goes back in line automatically.
Can I delete an item or my account?
Yes. Delete an item from your collection list, and delete your whole account at the bottom of My collection.
I forgot my password.
Password reset by email isn't available yet. Email info@choicecustomcollections.com and we'll help. Never share your password with anyone, including us.
Does this mean Choice is selling my items?
No. Nothing is listed or sold from the portal. Selling or consigning is a separate conversation, only if you ask.
How do I reach a person?
Tap Help, then "Ask the team," or email info@choicecustomcollections.com.